Help

Getting Started

  1. Go to Games and pick a game you want to play.
  2. Click “Play Online” to open the lobby, or “Play vs CPU” to start a solo game instantly.
  3. In the lobby, create a match by choosing player count, tempo, and CPU strength, then share the invite link with friends.
  4. Once all seats are filled and everyone is ready, the game begins.

Accounts & Guests

You need an account (email or Google sign-up) to create or join matches from the lobby. Accounts are currently invite-only — you need an invitation code to register.

Guest access is available via direct invite links. Guests can join a match without signing up, but have a limited number of plays. Create an account to play without restrictions.

Inviting Friends

After creating a match, use the Invite button in the lobby to copy the invite link. Send it to friends via messaging apps, and they can join directly — even without an account.

Tempo & Timeouts

Each match has a tempo setting that determines the turn time limit. Presets range from 60 seconds to 7 days. You can also set a custom timeout or disable it entirely.

If a player times out, a CPU move is made on their behalf. Repeated timeouts cause the player to be replaced by CPU. You can reclaim your seat by rejoining the match.

CPU Opponents

Fill empty seats with CPU or play solo. CPU strength options: weak, medium, or strong. You can also kick CPU players from the lobby before the game starts.

Match Lifecycle

  • Waiting: Players can join. The host can change settings.
  • Ready Check: All seats filled — players confirm readiness.
  • Playing: Game in progress.
  • Finished: Game ended normally.
  • Aborted: Host (or last human) stopped the game early.

Matches are automatically cleaned up: waiting/ready-check matches expire after 24 hours, and aborted matches after 7 days.

Installing as an App (PWA)

Boardoor can be installed on your device for a fullscreen, app-like experience. No app store needed.

iPhone / iPad (Safari)

  1. Open boardoor.com in Safari.
  2. Tap the Share button (square with arrow).
  3. Scroll down and tap “Add to Home Screen”.
  4. Tap Add.

Android (Chrome)

  1. Open boardoor.com in Chrome.
  2. Tap the menu (three dots, top right).
  3. Tap “Add to Home screen” or “Install app”.

Desktop (Chrome / Edge)

  1. Open boardoor.com in Chrome or Edge.
  2. Click the install icon in the address bar (or Menu → “Install Boardoor”).

Shop

How does the shop work?

Boardoor Shop is a marketplace where community members can buy and sell board game-related items. Browse products, add items to your cart, and checkout securely via Stripe.

Seller Fees

When you sell an item, a platform fee is charged: (price + shipping) × 5.6% + ¥45. Boardoor covers Stripe payment processing fees. The fee is deducted from your payout.

Prohibited Items

The following types of products are not permitted in the shop:

  • Counterfeit or unlicensed branded goods
  • Food and beverages
  • Hazardous materials, weapons, or explosives
  • Medications or medical devices
  • Adult or sexually explicit content
  • Used or second-hand items (unless explicitly disclosed)
  • Personal information or identity documents
  • Items that infringe intellectual property rights

Shipping

Currently, the shop only ships to addresses within Japan. International shipping is not supported. Shipping fees vary by region and are set by each seller.

Returns and Refunds

Before shipment: You can cancel your order before the seller ships it.

After shipment: If you receive a defective, damaged, or incorrect item, use the Report Issue form in your order details. Boeboard will investigate and coordinate with the seller for a resolution.

For disputes or chargebacks, Boadora works with the seller and payment processor to investigate and respond as the platform operator.

Troubleshooting

The game screen is blank or won’t load

Try refreshing the page. If the issue persists, clear your browser cache and try again. Make sure JavaScript is enabled.

I got disconnected during a game

Go to Matches and click Rejoin on your active match. Your progress is saved — you’ll pick up where you left off.

I can’t create or join a match

Make sure you’re logged in. Guest users can only join via invite links. If you’re seeing an error, you may have reached the concurrent match limit (20).


For more details about how Boardoor works, see the About page.

Still need help? Contact us.